Support

Check your spam or junk folder and the "Promotions" or "Updates" tabs. Make sure the email address is spelled correctly; if not, tap "Wrong email? Change it".

The code expires after 10 minutes. You can request a new one from the same screen once the timer ends. If it still doesn't arrive, write to us.

The app follows your phone's language. To choose a different one, go to Profile → Preferences → Language and pick English or Spanish.

You can always cancel from the session's screen, even after the free window closes (12 hours before a group session, 24 hours before a private one). It's recorded as a late cancellation and your coach is notified.

Cancelling, even late, is better than not showing up: it lets someone on the waitlist take the spot. Anything related to charges is arranged with your coach.

Install AM Training on the new phone and sign in with the same email. Your bookings and history are on your account, not on the phone. Allow notifications again on the new device so you don't miss reminders or suspensions.

When the coach suspends a session, everyone booked gets a notification and the booking no longer counts. The session screen shows other sessions with open spots that week.

From Profile → Delete my account, or by email. Details on the delete account page.